Our Reviews

Always an excellent experience at Fowler. Service Advisor Ben Williams did a great job communicating with me and my repairs were fixed the first time.

I arrived at 6:45, I was there waiting for the door to open, thought I needed a rebuilt transmission in my 2019 GMC Sierra SLT 2wd with the 8 speed transmission. I told the service representative what my concern was, my transmission was shuttering when shifting gears, he said that was called torque converter shutter and all I needed was a transmission fluid flush. So, instead of $5 to $8,000.00 it cost me $340.00 to fix the problem.

Great service, communication and responsiveness

Quick and friendly service

When we starting looking for a vehicle we thought about GMC when we went there Tyler was willing to help us and he did a fantastic job

Excellent

Everyone was nice

Prompt and professionaL

Diagnosed my problem immediately and installed a new battery in short time.

Problem not resolved.

Great service and quick response on my repairs. Ben Williams is my favorite service advisor

So friendly and helpful. The best there is. John Irby and Mike McCullom is the best. They know how to take care of the customers

Parker is great to deal with

Always fast friendly and professional service! Thanks!

It was a good experience Ben got my vehicle in and got the job done in the time frame he told me it would take Great service from all staff members involved

Took care of everything I needed done

Trouble with camera system no result said bring it back if it happens again live north of Madison just to far to bring with no results

Repeat customer, great service as usual!

Oil change and tire rotation. Very friendly people.

It was a good overall experience

Very helpful, nice that the past records for my 2014 Chevy Impala were available. They checked for other service needs and recalls. Service did not take long, even during lunch hour. All personnel were responsive, and courteous.

Parker Andrews was great! I didn’t have an appointment but he was able to check me in and see immediately that my belt was frayed. He was able to work me in and I got my truck back that same afternoon!

ALWAYS GET VEH'S SERVICED AT F\B THREE SINCE 93.

Great service

Very accommodating and nice team . I have purchased several vehicles from Fowler and have always appreciated the way we are treated

Great experience!!

Friendly service

We always enjoy having J.R. Ponder assist us. Fowler is always professional and timely in service.

3 hours to do an oil change is too long when I have to wait on my vehicle.

Quick and relaying messages

I've always had a great experience at Fowler. Parker was my service advisor, and he did an excellent job.

This was the best dealership experience I’ve ever had and I’ve purchased dozens of new vehicles over 35 years. The people are friendly and professional—true expertise!!!

Great check in and checkout experience with Ben!

Went in for an oil change and tire rotation! Also asked for the tires to be aired up properly to 35 psi ! Everything was done efficiently and in a timely manner! The waiting room was comfortable and clean! The refreshments were good as well!

I arrived @9 am on 11/13 for a recall inspection and was told that my vehicle would be ready the next day. I arrived 11/14 at about 9 am and my vehicle was ready and had passed inspection with no problems. I was very pleased with service and punctuality

oil change and tire rotation as usual; excellent outcome

Na

The dealership was clean. The personnel were professional and polite. I was informed of progress ans completion of service.

I’m greeted promptly. Every concern of mine or suggestion they present is addressed to my satisfaction.

Great professionalism, respect and courtesy.

I was very pleased with the professionalism of the team. They checked me in earlier than my appointment and were quick and thorough with my oil change. Great job!

Had vehicle in for emissions display notice. Performed service bulletin recommendations but did not fix. Replaced DEF assembly unit

I greatly appreciate you all service Mr Ben Williams is a great service person. I greatly appreciate him and all of the man that works in the customer service area. They are the most friendliest people they get you in and out.

What type of oil did they use. ? Did they rotate the tires and what configuration of rotation did they use?

Has always good fast service. Ben was friendly and very helpful with my service needs.

Always professional service resulting in total satisfaction.

The service personnel was very friendly and professional and the facility was very clean

Pleasant experience and I usually hate the process

Always fast professioanl service at Fowler!

The service people r the best

Oil Change and service

The reason I keep coming back is excellent treatment every time I need service! Thanks!

Good

Fabulous!

It was a very easy and great experience when dealing with Fowler GMC when buying my GMC Terrain.

I met a New service rep that I have not seen before. He was attentive and thorough.

Everyone in the service dept was very helpful and friendly

Friendly, professional, accurate, and accommodating.

Cannot get the extended warranty person to give me a call back. I called three times and finally gave up !

Takes too much time for an Oil Change.

James Brown was informative and very helpful with all questions we had. He explained all options

Trusted & wonderful service!!!

Timely and friendly service

Everything was great except for the belittling attitude of the service representative. His last name is Proctor. I will make a point not to work with him again.

They analyzed the data and determined the best solution to the problem.

Cordial, timely, and expert service!

Good people

It magnificent!

No high pressure, and that's what I like in dealing with a vehicle dealer. I would recommend them to friends and family.

JR was extremely professional and informative. He went above and beyond my expectations.

Great experience. In and out in 45 minutes with an oil change and tire rotation.

Prompt responses and updates

The person that signed my car in for service. Was the best I’ve met

Friendly and fair people and great service!

Great as always.

Great experience!

Always great service from Fowler GMC

The Fowler Buick Service included personal attention to assist in getting rental car assistance and courtesy extended to me

They were very friendly, courteous, and accommodating. I purchased my vehicle from here and will returning for all my vehicle maintenance needs.

Professional and fast!

Very professional and polite

Great

Tom Hudson and the Service rep, Ben, were communicating with me throughout the process and were able to have my truck fixed before 2:00pm. They even had my windshield repaired!

Everyone was polite and helpful. The waiting area was clean and comfortable. My car was taken of and ready in about an hour.

Everyone is good to work with.

Good friendly folks, great service and a comfortable, clean lounge.

All of your staff were friendly and knowledgeable. service was completed in a reasonable time frame.

Quick and professional!

Love the email notifications on vehicle status! Staff was friendly and helpful as always.

Each Time I Come Everyone Is So Very Kind And Professional. The Service Is Always Great!!😎✨✨

The service man Mr. Ponder is so friendly and a pleasure to have him take care of my car.

Efficient and timely

Always friendly and accommodating

Great service… thanks Larry!

I brought my car to Fowler Buick GMC because I had two low tires. I stopped in without an appointment and Larry greeted me right away and got me checked in with no problem. Even though they were already very busy that day, they still worked me in and had me back on the road in about an hour. I really appreciated the friendly service and how efficiently they handled everything.

Good service

Driving home the jerks weren’t noticed. Thanks for determining the problem and fixing it.

I received excellent service from the moment I entered the service center. All of my concerns were addressed and my vehicle was serviced properly and quickly. All the advisors and staff were very welcoming. There were refreshments available in the waiting area, and it was clean and comfortable. Bonus points for the option to communicate with the service advisor and make payments online rather than having to walk back and forth. I will be returning.

They were quick and efficient

Fixed a recall item for the second time. Didn’t fix first time

Very good

Oil change and tire rotation .... always courteous and professional

The parts and service department eete great.

I have brought multiple vehicles in to be serviced and have always been greeted with professionalism. Fowler has always got my vehicles in and fixed pretty quick. They make me feel like im their only customer even when they are super busy. Advisors are never to busy to make you feel important. I don’t go anywhere else and it’s because of the top notch service I get

Great experience all around.

Great service with a great price.

Let me tell you something. 56 years of buying trucks and cars and Fowler GMC sets the bar. ‘Nuff said!!

Mr. Bob was excellent.

Fast, experts, great attitude

Service would not rerun my calls after he said he would

It took 3 hours to put new tires on my truck

Always an excellent experience at Fowler. Service Advisor Ben Williams did a great job communicating with me and my repairs were fixed the first time.

Timely, courteous and efficient

Took car to drop off for repair. Could not leave because it couldn’t be worked in. Called day before to make sure could bring it.

I had a very pleasant experience, the service Tech was on point. I was in and out within an hour and a half from start to finish.

Quality service, courtesy from representatives, timely completion, always pleased with the service at Fowler.

Honesty and knowledgeable

Mr James was the perfect salesman,

Best Dealership Ever!! I have been doing Business with Fowler Buick for a long time! Lots of Years! I don’t plan on going anywhere else!

Everyone is always helpful

Mr. James was very helpful and answered all our questions and concerns!

Fast service, vehicle was left clean in great shape

Quick service, informed throughout the process, fair pricing.

The experience was great.

Everything was Great!!!

Friendly courtesy knowledgeable staff.

Received very nice service

Wonderful experience. Very streamlined.

Each Time That I Come There For Service Everyone Is Very Professional And Kind. Very Thankful For The Awesome Service!!😎♥️✨✨

THE SERVICE ADVISOR WAS TOP NOTCH. WILL DEFINATELY DO BUSINESS WITH LARRY AGAIN.

Very transparent throughout The Wholeprocess

Work was done without long wait. Service tech very helpful and friendly.

JR and Mike in Service did their absolute best to overcome the shortcomings of GMC corporate to install my accessory. They did a great job. Tom Hudson partnered with the Sales team to get my truck delivered back to me. It was so convenient and necessary for me to keep working and not skip a beat!

Great team and ownership.

Easy process and great service!

Enjoy working with JR. very professional and keeps me updated.

Very helpful and showed me exactly what I was looking for

Very friendly staff, efficient and about business. Highly recommend this service department and dealership

We called on a Friday afternoon because the transmission was out on our '24 GMC Denali Acadia with 17,600 miles. Larry, the service advisor explained how he would take care of issue for me. He communicated regularly with updates and the repair was completed when promised. We were able to pick up our car after hours a week later on Saturday.

Jon did awesome job, took the stress out of purchasing a vehicle. Very knowledgeable on the product

Professional. Explained what was done. Prompt service.

Parker was great to work with, as always! Fast service and got my son’s vehicle back up and running in no time!

Prompt, courteous service.

Great customer service

Excellent service from the parts department with John and service with Larry. In and out in an hour.

Was Very Pleased With The Performance & Service. 😊

Great experience.

Great friendly staff, who were professional and courteous. Outstanding visit, my choice service department

Always excellent

Jeremy and Chris worked hard to resolve this issue with GM and get us in a new vehicle! Also the service manager was very informative with what was going on but I can’t remember his name

Thank you

Mike and Parker took care of us and are very prompt in addressing issues when we come in. Thank you

My husband bought a truck at this dealership. John was his salesman and was so very helpful in guiding him through the process. The very next day, we went back to Fowler GMC and John once again sold us another vehicle.. this time it was a 2026 Terrain- for me! John is the best!!

Very professional experienced staff.

Work was done on time!

Service adviser was polite and well trained in his position. Explaining how the process would go. Getting me in and out in a very timely manner.

All done in a quick service.

The good folks at Fowler GMC always amaze me how professional and fast their service department treats me. Thanks for another great job!

Good -- I am very comfortable with service personal at Fowler -- but 1 hour and 40 minutes for an oil change and tire rotation is too long. What it means is including travel time from my home in Madison County and the time I wait while vehicle is being serviced is approximately 3 hours.

Great guys. It was super quick.

The service department at Fowler is the best! From the moment you get there until you drive off the lot with you repaired vehicle, it's the real deal! Thanks Parker for seeing I got the service needed!

Larry Smith performed professional service explaining how everything was going to plan n suggest I replaced the air filter n cabin Thank You 😎

Great service!! Everyone was very proficient and professional

Drop off process was sweet and smooth. Service was fast and read in no time. Parker Andrews was great! He was friendly, very helpful, and informative.

Trent and the team at Fowler Buick GMC made the experience of purchasing my new 2026 GMC terrain such a pleasant experience. It was seamless from beginning to end. I couldn’t have had a better experience there. I will come back again and again this is my second new purchase from this dealership.

My experience with the Fowler service department has always been great!

Mr Ponder is an excellent associate; friendly, customer oriented and knowledgeable concerning auto service.

Ben is always great at getting everything done.

Everybody was very friendly, very knowledgeable and hands-on with my purchase

Grate

Always the best experience!! Great service good ppl

I have brought my truck in 6 times for same camera repair but the repair was not completed as needed so I will bring it back for 7th Hopefully they can get it this time

Always a pleasure to have service to my vehicles.

Great!!

Very professional

Trent made the process quick & he was very professional. We had a great experience & couldn't have asked for a better sales associate.

Mr. Williams was very nice he kept me informed about my vehicle.

Super

Parker was great. This is the fastest turnaround on service.

Kept me informed

Chris and others up there took awesome care of me and my company's fleet trucks! I bought 4 new vehicles last week from these guys and will be buying more soon. Thanks Chris and all Fowler crew!

Didn’t ask how I was purchasing my suv until I was picking it up. I wrote a check and couldn’t get my paper work until check cleared. If I had know that was going to happen I could have gotten a cashiers check. Need to let customers know up front.

Matt the salesman was great, and John made the process very easy for me and my wife. They were not pushy, they did not make me feel stressed. It was straightforward pricing, take it or leave it, full transparency. I am proud to own a truck from Fowler.

Very professional staff. Parker Andrews is my go to guy

As soon as I arrived, I was greeted by Mr. James Brown and was very kind and eager to help me select my vehicle.

Always a great experience with the service department at Fowler. They all do an amazing job!

Great service!

Very great experience and fast

Very pleased with all the service including Parker the service advisor!

Matt Plunkett did a great job. He took the time to answer all our questions. Treated us right.

Our sales representative did an excellent job at maintaining communication and made the process very smooth .

Great service experience. The advisor was knowledgeable and very courteous. Wait time was not bad either for an oil change and tire rotation.

Great as always

Everything went fine. Service advisor was professional and kept me updated

We were traveling and this is the second time we needed to see a dealer and Fowler both times got us right in. The service writer, Larry Smith was very accommodating and trust worthy. If ever a need arises again Fowler will always be our go to.

Friendly staff and great service.

Advisors were super friendly and helpful. Made me feel important and like I was there only customer even though they were busy. And got my Yukon Denali in and out pretty quickly. Everyone is so professional and nice. That kinda of service reflects great leadership. I 10/10 recommend Fowler for all you vehicle needs.

Jon was great. Tom Hudson has a great team. Parker in Service was excellent as well. Had a really top notch experience

Pleased

Fowler Buick has the best service department of any dealership I’ve ever used. My next vehicle will be purchased from Fowler Buick for that reason.

Fowler GMC is amazing. This is the fourth truck I have purchased from them. And I would recommend any of my friends to them. Chris Yarbrough has always helped me with any question or concerns I’ve had and he is wonderful.

Excellent ,fast, friendly service department

Love the fact that I don't have to schedule my service - because hey other dealership that I purchased my car from - that's insane. Larry and the whole team are always super friendly and do great work!

They have friendly professional employees, and they do what they say they will do, when they say they will get it done!

Everyone was courteous & nice.

I could not have been treated better . My salesman, Jon McCartney, was outstanding, went over the vehicle from the front bumper to the tailgate. His knowledge of the vehicles was top notch and he never hesitated to go back over anything he had already told me. I’ve bought many vehicles as a retired GMAC employee. I’ve never been treated better or educated more. There was zero pressure, only people wanting me to be happy with what I purchased. Same thing in the finance office….no pressure, but great expertise and knowledge. I’ll buy from them from now on.

We had an excellent experience at the Fowler GMC dealership. Both the Salesman and Dealership Manager were knowledgeable and informative, and gave us a no pressure sales experience. We will be returning customers and will share our positive experience with both family and friends.

I wish I got the name of the man who wrote it up he was very helpful

My experience, I recently purchased my vehicle from another dealership and I found out that the previous owners use this dealership and i wanted to get to know the people. I was very please with my visit and all I saw was Smiles when I was there. Thanks. L. Wilson

I had to have major work done on my car. I love the text and email status updates! More than satisfied with the service department. Parker took good care of us.

I enjoy my visit , Mr. Williams was very nice and helpful. He explains to me about my automobile.

Prompt and very easy process

Oil change tire rotation got in and put

Efforts by the staff was effective and they showed care. My future service needs will be with Fowler GMC!

Such great service

The staff was very friendly from the start to the end of my service visit. They kept me informed on what was being done to my vehicle.

Great Service.

My Salesperson Tyler, was exceptionally helpful. I am an older woman and he took the necessary time to explain my car functions to me. He is an excellent asset to your company.

Mr James was amazing. He went above and beyond.

Excellent service and work. Kept me informed of everything and was very efficient.

My experience was great,

All the guys are so helpful and kind!

The sales associate, Trent Green, was very helpful and knowledgeable. He made the entire car buying experience quick and easy.

I always have an excellent experience when I go to (Fowler)

Great service

Ben Williams got me in and understood what I needed. My radio was reset and electric test run.

The service was excellent, the wait time was a little longer than expected considering I had a appointment. But other than that I was satisfied and will be returning if time permits.

BEEN DEALING WITH F\B SINCE 1993.

It’s always an easy experience at Fowler Buick.

Expert service staff

It’s was great!

Very good experience. Fowler always has quick service even on larger projects. They are completely focused on customer service. For that reason, I will always bring my vehicles to them for any service needs.

Everyone Was Very Helpful And Mr Ben Made Sure That My GMC Terrain Was Serviced In A Timely Manner. Very Thankful For Everyone !!!😎♥️✨✨✨

Fowler's service team did an excellent job diagnosing the A/C issue, working with the warranty company to file the claim, and fixing the issue when the parts came in. There was zero hassle for me in dealing with the warranty claim, and the A/C issue is resolved.

Excellent service

Great service! Service done in a timely manner!

RJ was very helpful & knowledgeable about the warranty & service repairs for my suv, and the service department completed repairs in a timely manner.

N/A

Service dept. had me checked in, in minutes, the service was completed pretty quickly despite there being several customers in for service too. I liked how the Technician taking the truck to the shop put a paper floor mat in and a plastic seat cover on the driver seat before getting in the truck. Friendly reception and my truck when returned was clean

That were great

My service advisor, Parker, was very nice and helpful!

Courteous professional staff.

Everyone Was Very Nice!! Mr Ben Williams Was Super Nice. Thank Everyone!!😎✨✨✨

Handled problems quickly and properly.

Salesmen very helpful and answered all my questions-

Y’all are great, and to y’all customers are #1, thanks for everything

Great service!

Very courteous staff! The Sales Rep knew the vehicle in and out, and the closing was quick and well explained. Definitely going back to Fowler.

The staff who's assist me was very helpful in checking me in the service process. But when I came back to pick up my vehicle. He was very assist to me and focus on other people on the phone.

Parker takes great care of everything we need and has great communication.

Fast check in by friendly staff and great service completed on the Terrain quickly.

Larry smith took care of repairs in timely manner. We were kept informed of progress.

Helpful and courteous

I cane in with an issue and was taken care of very quickly Thanks to help from Fran and Larry

Diagnosed the issue I was having with my vehicle quickly and solved the issue with the understanding if I had more problems to contact them…

Mr. Ben Williams always takes care of my truck with a first class service and a first class attitude!

Very professional

Ben and the other service staff were very helpful and knowledgeable.

Great staff - always explains what needs to be done

Took my car right in for repair. Service rep, Ben Williams, was very knowledge and professional.

Changed out my fuel pump as a result of a recall and completed the work while I waited for it.

Always friendly

Always professional and trustworthy

Brought my vehicle in for its first service. No appointment was needed, They had me ready to go in 45 minutes.

Customer service was by far the best I've had in a long time. They finished our truck almost 2 weeks ahead of schedule, payment and pickup was a breeze.

Paul The Service Manager Did Awesome Job Getting Me Ready. I’m Very Thankful For His Dedication. Thank Everyone That Helped Getting My SUV Ready. 😎✨✨✨

Service at Fowler is the BEST! Thanks for taking care of my maintenance and service needs in a professional and timely manner!

Friendly service. Everything was done correctly.

Friendly service people

Great service

Thank you for great customer service on yesterday while I got my oil changed on my Tahoe.

Dealership had significant delays in getting the oil change performed and therefore offered a complimentary oil change. No complaints here. Thanks

Quick service and great people

Jeremy, Trent and all the staff at Fowler GMC did an outstanding job helping me get in my new 2026 Sierra Denali! Thanks!

Jar was great and my experience was awesome..

Really welcoming and got my vehicle back on time

Larry always takes care of me, and I trust his opinion on my vehicle.

They do a professional job and kept me notified of when truck would be available

Had my first problem fixed right away which was great. Had mentioned that the phone charger where you lay your phone on was overheating the phone and turning it off due to being hot. The service tech very quickly sad that was an issue with my phone and not the car. After getting home and doing some research, there is a problem with this model vehicle overheating. My 36000 warranty is almost up and I’m taking it back next week. Not going to be wrote off as MY problem this time.